Monday, March 21, 2011

Dang I Hate Telephone Menus

Today is Monday.  So far I have tried to talk to Medicare, two doctor's offices, my insurance agent, and the church.  My blood pressure is probably sky high and I didn't even have high blood pressure.  The church is the only place I've called and not gotten a gazillian options to get to the person I wanted.  Thank goodness for Beckie - and I hope I spelled her name right - at the church, or I'd have gotten a long menu there.

At Medicare I only wanted to ask a question, so I called the number given.  Big mistake.  I didn't have my Medicare card in front of me so I hung up, but not before I found out the web site.  Went to the web site. Only wanted to ask a question.  First I had to make application for an account.  After three tries I finally got that done.  Then I was told to go back to my account.  Did that.  Went through the entire information of the whole web site and would you believe there is NO place to ask a question?  If you don't believe me and you have half a day to waste, give it a try.

After that I called the insurance company to find out why no adjuster has been out since my claim was re-opened for water damage to my home.  The lady I talked to said she would find out and call back.  Only took two hours to find out that my claim had been totally denied.  The insurance company people insisted I call a carpet company to have them dry out my carpets,and that was after I told them that if the claim would be denied I didn't want to file a claim.  Now I am minus carpet in one room totally and part of the pad in another, due to their insistence that I call a company.  I was going to do the drying out myself if there was a chance the claim would be denied.  I'm so mad I could chew up nails and spit them out as bullets.

Then I called my dentist to make an appointment to have a broken tooth filled or what ever they do, and was told by an answering machine that my dentist office closes as two on Monday.

Figured if he could close on Monday afternoon, he didn't need my money so I called another dentist office.  Have an appointment at one thirty tomorrow, but I have to take antibiotics before I get there so had to call my doctor's office.

At the doctor's office there were so many opportunities on the menu that I gave up and punched 0,  After a short wait a pleasant voice said to leave the information and someone would get back to me - when, I have no idea.  I left my information so now I wait.  All I wanted was for the doctor to call in a prescription for the antibiotics.

You know, life was so much more simple before telephone menus.  From now on I'm gonna start punching 0 at first.  It works for ATT, and now I know it works at the doctor's office.  Medicare, shoot, does anybody work there anyway, except maybe the person figuring out all those menus.